To place an International Order follow the steps below:

Important details about International Shipping from the United States:

 

Shipping Carrier
All international orders are fulfilled via UPS Worldwide Economy.

Processing Time
Orders typically ship within 3–5 business days after your shipping address has been verified by UPS Worldwide Economy.

Estimated Delivery
Delivery usually takes 2–3 weeks, depending on delivery location, local customs processing, and whether UPS Worldwide Economy transfers your package to a local carrier for final delivery.

Tracking Information
You’ll receive a shipping confirmation email from Koss.com with tracking details as soon as your order ships. (Please note, if your shipment is handed off to a local carrier by UPS Worldwide Economy, you may receive an additional tracking number via email)

Help & Support
If you have any questions please reach out to Koss Customer Support via Email: customersupport@koss.com or Call: 1-800-USA-KOSS Monday–Thursday 8:00 AM – 4:30 PM (CST) | Friday 8:00 AM – 3:00 PM (CST)

 

If you need assistance with International Orders or have questions, please contact Koss Customer Service at 1-800-USA-KOSS or at https://koss.com/contact

*While we are happy to accept returns and exchanges, customers are responsible for all shipping costs associated with the return and/or exchange and open box fees where applicable. 

 

To contact a distributor in your region find your country below :

 

Albania

PLAYER MONTENEGRO D.O.O.

Vukice Mitrović 16A

81110 Podgorica

Phone: + 381 64 6470 097

Email: info@player.rs

Website: www.player.rs

Australia

Audio Visual Engineering

318 Hammond Rd

Dandenong South, VIC 3175.

Website: www.avecorp.com.au

Email: sales@avecorp.com/au

Phone: +61 3 9706 5325

Azerbaijan

ERC Distribution AZERBAIJAN

Website: www.erc.ua

Email: azerbaijan@erc.international

Tel: +994 55 222 87 46

Bangladesh

Gear For Ears

Website: www.gearsforears.com

Email: info@gearsforears.com

Tel: +8801841489513

Bosnia and Herzegovina

PLAYER 387 DOO

Njegoševa 16

76300 Bijeljina,

Phone: +387 55 209 104

Phone: +387 55 209 387

Email: office@player.ba

Website: www.player.ba

Canada

Xcel Source Corp.

Website: www.xcelsource.com

Email: sales@xcel.on.ca

Phone: 1-877-612-8030

Koss Stereophones

C/O Distributrions Jean Fauteux

331 Elm Ave

Beaconsfield, P.Q.

H9W 5W9

Email: jeanfauteux@gmail.com

Phone: 514-909-0620

China

Koss Asia

Email: sales@artsound.hk

Croatia

PLAYER doo

Cvijete Zuzoric 7

10000 Zagreb

CROATIA

Phone: +385 1 889 55 35

Phone: +385 1 889 56 85

Email: info@player.hr

Website: www.player.hr

Cyprus

Technosound Ltd.

Website: www.technosound.com.cy

Email: info@technosound.com.cy

Czech Republic

Eurostar Ostrava S. R. O.

Website: www.eurostar-ostrava.cz

Email: info@eurostar-ostrava.cz

Denmark

Turascandinavia Ab

Website: www.turascandinavia.com

Email: dk@turascandinavia.com

Estonia

ACC Distribution

Website: www.accdistribution.eu

Email: info@accdistribution.lt

Sales Director Europe

Marco Pikaar

Koss Corporation

Mobile: +31 (0)624 255 285

O: +31 (0)71 750 7685

Email: mpikaar@koss.com

Website: www.koss.com

Finland

Tura Scandinavia Ab

Website: www.turascandinavia.com

Email: finland@turascandinavia.com

Georgia

ERC Distribution GEORGIA

Website: www.erc.ua

Email: georgia@erc.international

Tel: +995 577 20 70 99

Germany

In-Akustik GmbH

Website: www.in-akustik.de

Email: info@in-akustik.de

Tel: +49 7634 5610-0

Greece

Audio Visual Enterprises SA

Website: www.igegroup.gr

Phone: + 302108092501

Guadeloupe

L'Audiophile

Email: joseph.saintclement@wanadoo.fr

Hong Kong

10000Hz Store

Website: www.10000hzstore.com

Iceland

Tolvutek ehf.

Website: www.tolvutek.is

Email: sala@tolvutek.is

India

SKE AUDIOTECH

Email: info@skeaudiotech.com

Indonesia

Sound'Up Audio

Email: soundupaudio@yahoo.com

Phone: +62818938819

Ireland

R-Tech

Website: itbits.ie

Email: Alain@rtech.ie

Israel

Leader Computers Ltd.

36 Ben Yehuda St.

Jerusalem 9458306

Phone: + 972542100500

Website: leadercomputers.co.il / koss.co.il

Email: leadercomputers1@gmail.com

Italy

Eko Music Group SPA

Website: www.ekomusicgroup.com

Email: info@ekomusicgroup.com

Japan

TEAC Corporation

Website: www.teac.co.jp

Contact Form: tascam.jp

Korea

Scheherazade (Sorishop Co., Ltd)

Website: www.schezade.co.kr

Email: gracekim@sorishop.com

Latvia

ACC Distribution

Website: www.accdistribution.eu

Email: info@accdistribution.lt

Lichtenstein

Portacomp AG

Website: www.portacomp.ch

Email: mail@portacomp.ch

Lebanon

Ets Caporal & Moretti S. A. L.

Website: www.capmor.com

Email: sales@capmor.com

Lithuania

ACC Distribution

Website: www.accdistribution.eu

Email: info@accdistribution.lt

Macau

Koss Asia

Email: sales@artsound.hk

Malta

Spiteri Maempel Ltd

Email: infosmltd@gmail.com

Mauritius

Damoo Sound & Music

Website: www.damoo.com

Email: info@damoo.com

Macedonia

PLAYER PROJECT doo

Svetogorska 9

11000 Belgrade

SERBIA

Phone: +381646470094

Email: info@player.rs

Website: www.player.rs

Moldova

ERC Distribution MDVA

Website: www.erc.ua

Email: moldova@erc.international

Tel: +373 680 28 777

Montenegro

PLAYER MONTENEGRO D.O.O.

Vukice Mitrović 16A

81110 Podgorica

Phone: + 381 64 6470 097

Email: info@player.rs

Website: www.player.rs

New Zealand

Capisco Ltd

Website: www.capisco.co.nz

Email: mark@capisco.co.nz

Norway

Tura Scandinavia Ab

Website: www.turascandinavia.com

Email: ordre@turascandinavia.com

Portugal

Esoterico Lda

Website: www.esoterico.pt

Email: geral@esoterico.pt

Poland

Audio Klan S.C.

Website: www.audioklan.pl

Email: aklan@audioklan.com.pl

Local Dealers

Romania

Hama Distribution Romania

Website: www.hama-distribution.ro

Email: office@hama-distribution.ro

Serbia

PLAYER PROJECT doo

Svetogorska 9

11000 Belgrade

SERBIA

Phone: +381646470094

Email: info@player.rs

Website: www.player.rs

Slovakia

Bis Audio S. R. O.

Website: www.bisaudio.sk

Email: bisaudio@bisaudio.sk

Slovenia

PLAYER doo

Cvijete Zuzoric 7

10000 Zagreb

CROATIA

Phone: +385 1 889 55 35

Phone: +385 1 889 56 85

Email: info@player.hr

Website: www.player.hr

South Africa

Homemark (Pty) Ltd.

Website: www.homemark.co.za

Email: info@homemark.co.za

Spain

Dynamic 2 Trade Global World S.L.

Phone: +34 607 99 4000

Email: ap@d2t.es

Sweden

Tura Scandinavia Ab

Website: www.turascandinavia.com

Email: innesalj@turascandinavia.com

Tahiti

Teimana's Fashion

Website: www.multimedia-tahiti.com

Email: taiaruia@gmail.com

Taiwan

Koss Asia

Email: sales@artsound.hk

Thailand

Munkong Online

Website: www.munkongonline.com

Email: info@munkongonline.com

Turkey

AKALIN MUSIC

Website: www.akalinmuzik.com

Email: international@akalinmuzik.com

Turkmenistan

ERC Distribution TURKMENISTAN

Website: www.erc.ua

Email: turkmenistan@erc.international

Tel: +993 63 708005

Ukraine

Portativ Ltd

Website: www.portativ.ua

Email: info@portativ.ua

ERC Distribution

Website: www.erc.ua

Email: info@erc.ua

Tel: +380 44 2303474United Kingdom

United States

Koss Corporation

Website: www.koss.com

Email: customersupport@koss.com

Phone: 1-800-USA-KOSS

Uruguay

Dekanil S. A.

Website: www.palaciodelamusica.com

Email: info@palaciodelamusica.com.uy

Uzbekistan

ERC Distribution TASHKENT

Website: www.erc.ua

Email: uzbekistan@erc.international

Tel: +998 90 998 12 36

Vietnam

SVHouse

Website: shop.loa.com.vn

Email: loasvhouse@gmail.com